Privacy Policy

The privacy policy mentioned here is a reference that regulates and protects the use of important data and information on site users and the Social Metric web applications. Please note, Social Metric uses YouTube API services so that it complies with Google privacy policy. Social Metric also uses the Facebook and Twitter API services so that it complies with the privacy policies of each platform

Social Metric's privacy policy is as follows:

Protection for Social Metric Account Owner

Social Metric protects all information provided by users when registering, accessing and using all services of Social Metric.

Types of Data collected

The information we collect includes the following:
  • Identifying information such as your name, email, phone number and other information when you register on our platform,
  • Information about the social media accounts (Facebook, Instagram, Twitter, or YouTube) that you have connected to, which includes profile information and interactions that occur therein.
  • Usage information which includes service usage history, preferences and log data.

Social Metric collects data from users' social media accounts with the help of official social media APIs that have been linked by users (Facebook, Instagram, Twitter, or YouTube). The data retrieved by social metric is only data that has been approved by the user to be collected.
The data collected is used to generate insight of social media account performance. Insights can be used by users to review their social media performance.

Purposes for which we collect your information

Social Metric processes the data you provide, for the following purposes:
  • To provide you with the information, products or services you have requested from us.
  • To inform you about your account including your account statistics and performance.

Social Metric will only manage the permitted data from social media account owner of their account such Facebook, Instagram, Twitter and YouTube.
Social Metric will only ask for the permission using standard OAuth which is processed by each Social Media such Facebook, Instagram, Twitter and YouTube.
Social Metric will not use any permission for taking control of Social Media Account like posting, commenting, liking or other action provided by each Social Media.
Social Metric store the data from permitted Social Media Account to the database in fully secured & dedicated Server, then the data will not be transferred to unpermitted official partner.
Social Metric only process the stored data from database with unique algorithm to be an insight information to the User.

Social Metric can only notify data and information held by site users and web applications if required and / or requested by authorized institutions based on applicable legal provisions, official orders from the court, and / or official orders from relevant agencies / authorities .

Social Metric allows third parties to serve content like advertisements.

Users who want to revoke access to social metric in accessing their social media data can go through this following steps:

Users of the Social Metric website and web application can unsubscribe from various types of latest promo information and exclusive (unsubscribe) offers if you do not want to receive this information.

Users can request data deletion when they stop using Social Metric services via email info@socialmetric.io.

Privacy Policy